Gain trust and grow your business with customer reviews. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. It's so fast and easy. I shop frequently at the Painsville OH location. Put prices on product instead of bar code or make sure bar code is right. Hello ********* Two weeks later (today) the same product cost me $6.39. Then I called. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Awful. I never recieved them, yet I was still charged for ordering them. GAS. I realize that's how it works. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Giant eagle unwilling to offer anything related to customer care. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Giant Eagle, Inc. Team Leader Review: Will not recommend the company Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. Giant Eagle Customer Service Complaints Department So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. We have researched this matter and added thecoupon to the consumers advantage card. An item had part of the label ripped off of it which had the bar code on it. My parents come here to get produce, and they got me into the habit, too. Ripoff Report Needs Your Help! AND i understand some giant eagle's are charging for those bags! DOWNLOAD OPTIONS download 1 file . My husband **** called their customer service two days later and was informed that I had to call. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! I would like to be refunded for the costs of the product I never got. ComplaintsBoard.com is a leading complaint resolution website on the Internet. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Then she said I was trying to steal it! " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Depending on your role and location, you might qualify for all or some of the following benefits. DONATE NOW! this item is currently being modified/updated by the task: derive . Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. 5.0. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. She said I needed a mask. For the price I paid, I am very disappointed in the quality. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Wasn't willing to help and nor was her co-worker Sandy. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. ADDITIONAL LINKS The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. 0 Views . Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Thank you for your time. On pick up on Dec17 prices increased. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? I asked about my perks that were deleted We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. Pay for this replacement part that your car wash broke. Great service on Curbside Pickup in Erie! I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. The people are wonderful & very helpful! It has been a reoccurring issue monthly. 814-734-5036 Giant Eagle Pharmacy. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I went to Giant Eagle in Washington Pa for vaccines. Submit a complaint and get your issue resolved. Not only is it not obvious to this pharmacy but its oblivious to them. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi I have purchased this chicken many times in the past and it was always delicious. So they make you think you must buy 4, but no, only one is enough. A necessary evil. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. The cherry turnovers had no cherries in them. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. You're always welcome here Well guide you through the process. ***** *******. your customer service is not customer friendly. plus-circle Add Review. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. (419 . I would recommend reaching out to the party you received this card from to seek any potential reimbursement. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Columbus ,ohio. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Ray Saunders 614 I did in multiple. Flu shots are only available from 10a-6p. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. My prescription was not refilled. Thank you. This pack was so dried out, and the breading so hard, that you could hardly eat it. Annette S. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] The employee came up to me after my cart was full and I was almost ready to check out. Customer Reviews. Block Spam Calls. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. I called the store. I went to get a replacement today and it was almost $200. No everyone lives their life online. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval She was rude and said nothing. Time: 1:28 THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Terrible customer service. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Claim your listing for free to respond to reviews, update your profile and manage your listing. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Giant Eagle, Inc. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Order was $20 more than what the original order placed indicated. I have had other items before. Then I either stand and wait for half an hour or have to come back another day. Please get rid of this person. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Extremely poor customer service at #43 township of pine market district. 3, Report #1504161 . I'm frustrated. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. She didn't know how to remove it. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . I mostly shop at giant eagle for gift cards to earn fuel back. I purchased 3- $100 gift cards via the Giant Eagle App. I would give no stars but a minimum of one star is needed. Shame on you! Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. 228 in Cranberry Township PA (the one by Target not out toward Mars). It was 5:15. Giant Eagle reviews & complaints. They are not the only game in town. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I have made 3 complaints to your service department about the condition of your in store wheelchair. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. He said he was sorry and didn't even know they were closed down?? Flu shots are only available from 10a-6p. I also work for a pharmacy in the area for 5 years. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. So I have called repeatedly and was told the discount would be added, but it never has been. Its unbelievably immoral and despicable! Information provided by various external sources. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Here are 20 things you might not know about Giant Eagle. This Giant Eagle is in Blacklick Ohio on E. Broad. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Because more often than not, they have what is needed and at a fair price! Giant Eagle is the business that sold me the defective gift card. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Your self check out is hardly a convenience. Giant Eagle, the store lead is a creep too. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Like im bothe ring you! Wide selection of produce, meat and general grocery products. The associate said to go ahead. So they make you think you must buy 4, but no, only one is enough. Shame on your company.I will never shop there again, your stores always were less than desirable. I gave her the substitutions and one additional item. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. It is very challenging to get answers from customer service. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. So they trick you into thinking you must buy a lot to get a discount, but that's not true. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. ) Giant Eagle, Inc. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. They were VERY rude to say the least, there was no need for it. I STOPPED SHOPPING HERE During the pandemic because prices are so high! I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Very disappointing. So i activated an offer for spend $150 get $10 bonus. 4. Overpriced! This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. All the time. This will surely increase the credibility of your complaint. The language that was heard today with the front of the store staff was horrible. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Help even if you are not a cashier, you work for GetGo! BBB Business Profiles may not be reproduced for sales or promotional purposes. I wanted 2.5lbs Team Leader Review. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Complaint about Giant Food Stores? File now, we help resolve it! 20 Things You Didn't Know about Giant Eagle - Money Inc I'll go to Kroger's from now on. Desired outcome: Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. 1. I have been contacting them for several days now, and I feel like theyre giving me the runaround. This is unacceptable. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. I flipped. ( im on a fixed income its important! Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I did so and spoke with 3 representatives and opened up a case. Giant Eagle expands discounts to food nearing its 'best-by' date It always smells bad. Working for curbside sucked. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Put prices on product instead of bar code or make sure bar code is right. I just don't understand how this could happen. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Is this your company? Columbia Sportswear I purchased chicken salad Giant Eagle last night, 9-28-18. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Their produce is always rotten. I am extremely dissatisfied with the service provided to me today.
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