Seek professional heat pump repair, Outside temperatures are too low to operate, Have pool heater tech check if the switch needs to be replaced, Check for additional error codes that are listed in this post. Read our article on Pentair ignition failure to learn more. There are two ways to clear the blockage. Go for the same solution as we have suggested for the E05 error code. Gently turn it back in forth until the impeller begins to spin freely again. When a problem is diagnosed as a consequence of this examination, you must address the problem. pump or a poor connection. Pentair Heater Error Codes [Reasons + Solutions] 1. Hi, I installed a brand new pump. ERR- ERROR Code ERR indicates a "hard lockout" error which means you will need to reset the power of the heater through the switch on the bottom of the electrical junction box once the errors are fixed. Troubleshoot the high-pressure issue causing the error. screwdriver. I installed a new Superflo VS pump on my 16x36 inground pool. What would be the cause of that? I tested that ground circuit from my breaker box and was getting very odd readings. The cooling effectiveness of either a heat pump or an air conditioner can be improved by shading the exterior unit. Pentair IntelliFlo3 VSF 3.0HP with I/O Board, Youtech - Home Services Digital Marketing Agency. its quick and easy way. The Err 0002 will prevent the pump from running until you clear the blockage.So, if the pump is on, hit the start/stop button to turn it off. Pentair X-Flow Xpert Web App; Aurora . Fill the pump up with water and put the lid back on. You are using an out of date browser. The method I always use is to remove the pump lid and pump basket, then I spin the impeller with a screwdriver. This means the motor was getting too hot. I got that a few times the other day while backwashing but the pump Would kick on a second or two later. The screen will display an error code as Err and then display a number. Error 0021 on Pentair Superflo VS 303Michael Jul 4, 2022 Pumps, Filters, and Plumbing 5 Pumps, Filters, and Plumbing Jul 27, 2022 303Michael Any hacks for a remote controlled Black and Decker Pool yet? Followed instructions on page 14 of manual. Here is what is going on. Below is a list of all the error codes that Pentair has provided for error codes on a Pentair Superflo VS pump. When the heater doesnt have sufficient air flowing through, the airflow switch trips. Try cleaning it up if the water flow is less than ideal. through and into the pump impeller. I was imagining the WORST like voltage drop from the house which would involve running another but thicker wire 500 feet! brand new pentair vs gives out code EOFF ,then shuts off . The Number One Source for All of Your Pool Care Needs. external slip) It was scheduled to come on at 7am this morning and now its throwing the 001a error code. Using an extension cord or wiring to outlet is too light. If purchased online will only receive a sixty-day limited warranty. debris that can fit through the pump basket and enter the impeller. choice for a Variable Speed Pump. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. A malfunctioning ignitor, a busted control module, a clogged or damaged flame sensor, a bad thermal regulator, or defective AGS or AFS are the likely reasons. ERR SFS Error Code 7. What could be the issue here? . I am new to the Forum but have loved the advice and guidance I have received through here for the last two years. Thus, the pump gave me an error code of 0008. I installed a new Superflo VS pump on my 16x36 inground pool. Skimmer and Prevent Debris from Clogging the Pump! Looking that up I found that this indicated an "Absolute Diode Bridge temperature limit exceeded". Power off the unit and restart. If this happens, your safety circuit components, membrane pad, or control board may be damaged. If the error has not cleared then proper troubleshooting will be required. Then reading how to fix the Pentair heater error code R13 guide will help you a lot. I originally. Other reasons why the heater is not turning on include: Faulty igniter The defective ignition control module Bad control fuse If your mini-split has a leak, a professional may be required to add refrigerant after the repairs are completed. The second method is to use a Allen Wrench and ERR IGN Error Code 5. Doing this may free the blockage. All looked okay. However, it is possible that your heater will not turn on once R13 has been flashed. 02 -Absolute Phase current limit exceeded*, 08 -Absolute Diode Bridge temperature limit exceeded*, 04 -Absolute Power Module temperature limit exceeded*, 06 -Absolute Power Factor Correction (PFC) temperature limit exceeded*. You must check that the rate of water flow is within the range specified and that the water temperature does not exceed 140F to correct this error. This is especially useful in the afternoon when your houses cooling needs are highest and its cooling efficiency is lowest. To get rid of this error number, youll need to double-check a few items. But more than likely when you A heat pump, on the other hand, often heats a pool by 20 degrees Fahrenheit after 24 to 72 hours. In this section, we will look at what each error code means and what are the simple solutions for these errors. Once the impeller spins freely the blockage has been cleared. Is this normal? You should The Pentair SuperFlo Variable Speed pump is a great Be sure to contact us through our website for our variety of services.. Regular Unscented Bleach I started doing pool service when I was 16 years old back in 1988. To fix the error codes E01 and E126 with your Pentair pool heater, very first, inspect whether the thermistor is working. SFS stands for stack flue sensor. I put my voltage meter on the pump's load 1 and load two and it only read 118V. priming mode and then start up. For a better experience, please enable JavaScript in your browser before proceeding. The Err 0002 can also indicate a wire is loose in the pump or a poor connection. But like anything electronic running from software, error codes will appear from time to time.If you see that your SuperFlo VS is not running as scheduled, flip open the top and see if there is an error code of some kind. 1A Power Module over current detected: If this error displays multiple times, then there may be a problem with the pumps rotating assembly. connected to the pool, make sure you are using an in-line leaf canister. The problem can be a malfunctioning blower fan or blockage of the fan air. one or two resets. Remove side access panel, two screws. I have an error code on my Pentair variable speed pump. start/stop button to start up the pump. whats up, Please note, comments must be approved before they are published. Pool pump choice: Jandy 1.85HP VS Pump vs. Pentair Superflo VST 2.2, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. It would self prime in about 1 minute and everything was happy. The second method is to use a Allen Wrench and insert it into the back of the pump. The temperature sensor on your Pentair pool heater is open, as indicated by both the Pentair pool heater error codes E01 and E126. It happens when the water temperature is above 135F while passing through the heat exchanger. When R13 is still displayed, your Pentair heaters service light may turn on. Effect 10 RPM increments by pressing and quickly releasing the down/up to decrease or release the pump speed. Any hacks for a remote controlled Black and Decker Pool yet? Error Code AD0: Bad Keypad 6. Speed 1 LED/button will select the first speed which is 750 RPM. They mean the same. I have not had the error since and the drive has been working great. You should also clean the heat exchanger and make sure the heater is receiving proper gas pressure. You can turn the impeller by using a 1/4 allen wrench at the back in the fan. Now that you know all about troubleshooting Pentair pool heaters, hopefully, your heater works in top-notch condition. That is the overcurrent fault code. TradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. Edward in TX 22.4K subscribers Subscribe 35K views 2 years ago #capacitor #poolpump My Pentair pool. Note: Only a member of this blog may post a comment. These codes are a great way to do a simple diagnostic to see what issues your pump is having. JavaScript is disabled. So, if you have an older pool on a single 110V breaker the SuperFlo VS pump is pretty much the only Variable Speed Pump that you can install. will no longer show the Err 0002 code. When the motor is stopped it is not drawing much current. If the above does not work you will need to have the pump and connections tested with a multimeter to see where the short is. The HLS may need replacement. I set up a gopro for hours and finally caught it giving and error 0021.Pentair was an absolute disaster to deal with but i was finally able to get them to send me a new drive. When your pressure switch is stuck open, you will find the Pentair pool heater error code PS on your heater display. *17,16, 02, 08, 04, 06, 09, 0A Internal Errors: These errors can occur based on operating conditions and the UL 60730 required self-diagnostic safety software. If the Err 0002 code is still on the screen, Any new postings here are unlikely to be seen or responded to by other members. Solution: As the thermal fuse has gone bad, you have to replace it. 21 -Communication link between HMI and motor control has been lost. When your heater is turned on, youll see this code on the display. Heat pump troubleshooting guide for Pentair pool heaters. View the list of TradeGrade Products. Now, every morning when is scheduled to turn on, it shoots out error codes 0002 and 000F. Anti-freezing: When active, the motor will run at 1000 rpm for 60 minutes. Please consider. In that case, you can read our comprehensive guide on how to deal with Pentair heater error code R14. Worst company I have ever dealt with by the way.Hope this helps someone. Energy & Cost Savings Slow and steady wins the race. basket for debris and empty it when it becomes full. to remove the pump lid and pump basket, then I spin the impeller with a The pump ran fine yesterday. Pentair Pool Pump Not Working? Capacitor Replacement and Troubleshooting! You will get much more visibility by. how to fix pool pump error 0002 diy. And in that case, the common error codes with your Pentair MasterTemp are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. Heat pumps do require maintenance twice a year. If you installed the pump yourself you have no warranty anyway so I don't see the harm. Pentair pool heater troubleshooting guide, Pentair Heater Error Codes [Reasons + Solutions], Water Flow Rates For Different Pentair Models, 2 More Confused Error Codes Of Pentair Heater. Ooops. I then did each line separately and found out one wasn't connected to the double pull GFI breaker correctly. E05 Error Code 9. Go Back. Remove any obstructions. Press your desired speed button (from 1 to 4) for about 3 seconds to choose the preset pump speed to reset the speed. Once the impeller spins freely the blockage has been See page 14 Pump Disassembly for instructions for disassembling the pump. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Dolphin Triton PS Plus Automatic Pool Cleaner Review, The Best Pool Cover for Winter, Inground Above Pools. The time it takes a heat pump to heat a pool is determined by a few factors. . If you have a suction side cleaner connected to the pool, make sure you are using an in-line leaf canister. Error Codes Key for Pentair Superflo VS Pump These codes are a great way to do a simple diagnostic to see what issues your pump is having. It simply means that your heaters system is being examined for possible problems. RESOLUTION A malfunctioning thermistor, poor or damaged wiring, a bad control board, or a failed temperature sensor are all possible causes. The thermal regulator must be in good functioning order and in the correct position. SuperFlo Pool Pump by Pentair Aquatic Systems is a direct replacement for the Hayward Super Pump Extremely quiet operation; Unionized fittings included (1-1/2 in. Its like not insulating your houses loft if you dont utilize a sun cover. If they do not clear after multiple restart attempts, the drive should undergo a hard power cycle. Is it possible the motor is getting a lot of resistance and pulling too much current? This is totally a manufacturing problem on pentair's end. If the blockage was removed the screen will no longer show the Err 0002 code. In ERR PS, the PS stands for the pressure switch. I have a pentair superflo vst pump installed about 6 months ago has been working great but now has a code Err oooF checked power and no problem there has proper voltage I think it is the drive you can At ePoolSupply and poolinfloor.com, we know our pool parts. impeller begins to spin freely again. Impeller is stuck or jammed with debris. (Save $300+!) View our downloads here. To get rid of this error message, youll need to make sure theres enough water flowing. You would think the ground screw would be conductive enough but it turns out that green coating has a ton of resistance and prevents you from getting a good ground.So I carefully removed the powder coating under that ground screw and reconnected everything and my resistance went to 0 ohm on the ground line indicating a perfect path to ground. You need to test each of the components to see if they are the culprit. We are a registered 501(c)3 non-profit that is funded by user donations. WARNING: Any troubleshooting that involves electrical work is dangerous, and should be performed by a professional pool heater repair tech. and pump basket do not have rips or tears which could allow debris to get Doing this may free the blockage. All Right Reserved by HeaterFixLab. Only active in Filter and Manual modes. For a better experience, please enable JavaScript in your browser before proceeding. Ran fine all summer. Needed 7/8" wrench. When you wire up this pump you basically have your two hot wires coming from the breaker, and you have a ground that screws to the case of the drive. Simply open the front door and look directly behind the control board. However, keep reading our Pentair pool heater troubleshooting guide to find out all about these error codes and their simple solutions. You must log in or register to reply here. Benefits of a Pentair Variable Speed Pool Pump Higher Performance Consistent flow control for the highest energy saving and ultimate system performance. Pentair superflow vs Faults and Alarms If an alarm is triggered the drive's LCD screen will display the fault code text and the pump will stop. If necessary, clean the heat exchanger. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. It is probably a built-in failsafe so that the pump doesnt overheat and become damaged. I originally posted it only so the folks at pentair could see it and totally forgot about it. I tried hard resetting and turning off power for multiple minutes. I had pump running 24/7 due to freeze. It says "Err" and then "0002" and won't turn on. Looking at the case of the drive (where the ground screw attaches) you will notice that the seating surface for the ground wire is covered in powder coating. See "HP Indicator" LPIndicator ISSUE The refrigerant system's low-pressure switch is showing as open. ERR SFS signifies the stack flue sensor on your heater has reached a temperature of more than 480F. Same as E05, clogged exhaust or air vents, a sooted exchanger, inadequate water flow, or a defective stack flue sensor are all possible reasons for this mistake. Improper voltage or supply voltage. Remove screen from bottom of pump and make sure nothing is preventing the impeller from moving freely. cleared. Now go to the breaker and turn the pump breaker off Check the fuel supply, the heat regulator, and any orifice blockages again. scheduled, flip open the top and see if there is an error code of some kind. If you had an installer do it, and you still have a warranty, i would call them out (because it is free) and tell them about this repair and see what they say. Using its control panel, you can easily set and reset the 4 selectable preset speeds or set the pump speed to run at a certain speed. Gently turn it back in forth until the Doing Power Out/OFF Does anyone knows what this means? Do you need a high pressure pump for spa jets and water features? After power is reconnected if one of these errors continues to reappear, the drive may need service. pump was working now just blinks yellow wont start any suggestions ?? The AFS being open will cause this error message to pop on your screen. The thermal fuse is usually sealed with wax. You can press the start button to assign the selected speed if necessary. COPYRIGHT 2023. Then lost power last night for 8 hours. This can very easily be checked. If your igniter doesnt spark, it is faulty and needs replacement. ERR PS Error Code Water Flow Rates For Different Pentair Models 2. I've had an occasional bad drive out of the box. Speed Pump that you can install. turn it off. The main reason behind Pentair Mastertemp won't turn on is the automatic gas shut-off. Check to make sure the wire supplying . Possible causes could be loose or damaged wiring, poor wiring connections, wrong wire type, wrong wire gauge, or issues with the relay or breaker associated with the pump. When you notice the Pentair heater error code R13, you dont need to do anything because its merely a part of the startup routine. voltage and be used at 120V as well as at 230V. Pentair Pump Error 0021 Jeffrey Kibler 9 subscribers Subscribe 17 Share 9.2K views 3 years ago I apologize to anyone who found this seemingly useless video with no description. The Err 0002 can also indicate a wire is loose in the Save my name, email, and website in this browser for the next time I comment. Ecommerce (EC) products: Products purchased from an Authorized Pentair . Hello , This is an inactive thread. When the pump is running it seems to run for 20 - 30 minutes then it cuts off for 15 - 20 seconds then comes back on. Easy to replace--remove two wire connections from terminals, unscrew defective thermister, screw in new unit, reattach wires to terminals, open valves, check for leaks, turn on pump and check for leaks, turn on heater -- took 10 minutes, less next time. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. failsafe so that the pump doesnt overheat and become damaged. Press J to jump to the feed. The ERR IGN code indicates ignition failure. Insufficient water flow is usually caused by a dirty filter. Want to lower your pool heating bills and make pool care easy? Make sure to see if there is any dirt blocking the air vents or exhaust and ensure all of these items are working. Also make sure both the skimmer It is being practiced by thousands of pool owners just like you. Your heaters ignition control module is the most likely culprit that will need to be replaced. Hello , This is an inactive thread. It was scheduled to come on at 7am this morning and now its throwing the 001a error code. You are using an out of date browser. Our expert will help you ASAP. The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. There are two ways to clear the blockage. The problem was that it happened so quickly you couldn't see what the error was. As previously said, the Pentair heater error code R14 code isnt a cause for concern. My ended up smelling nicely burnt in the control/drive. will prevent the pump from running until you clear the blockage. Now, every morning when is scheduled to turn on, it shoots out error codes 0002 and 000F. Effect 20 RPM increments by pressing and holding the down/up button to steadily decrease or increase the pump speed. Let me know what you find. Hi, I recently replaced my pool motor and had my new VS SuperFlo working for about 1-2 weeks. Unable to clear error message and restart. Pentair Superflo VS Variable Speed Pump Err 02 code, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Press the down or up button to decrease or increase the pump speed. The screen will display an error code as Err and then display a number. If adequate airflow via the blower is restored within 60 seconds after the problem message shows, the heater will resume normal performance. Varying Pentair heater models require different amounts of water flow. Error Code E06: Stack Flue Sensor Is Shorted 3. The ERR HLS code means that your heaters high-limit switch is stuck open. At this point you may want to call out a pool service professional to trouble shoot the pump. service professional to trouble shoot the pump. I got a new one from Pentair. I'm guessing water is still frozen causing this? The Pentair SuperFlo Variable Speed pump is a great choice for a Variable Speed Pump. Pentair Pool Pumps 10 Results Reset Horsepower Voltage Pentair - EC-342001 - SuperFlo VS Variable Speed Pool Pump, 1.5 HP - Limited Warranty $1,269.00 Buy in monthly payments with Affirm on orders over $50. At this point you may want to call out a pool Thanks for the quick response. Check for a voltage drop when the motor is running on high speed. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. A repository of Pentair stakeholder and customer information at your fingertips including white papers, case studies and product manuals, etc. I also use the screwdriver to scrape away any debris that may be Very low pH and alkalinity levels over several years can strip the copper from a heat exchanger and wear the tube walls paper thin.Saltwater pools can also develop corrosion around fin welds, which could . It Hi, I have an error code on my Pentair variable speed pump. Spin it Who Makes the Best Pool Equipment -Pentair, Hayward, Jandy or Off Brands? New Pentair pump giving error codes 0002 and 000F Hi, I recently replaced my pool motor and had my new VS SuperFlo working for about 1-2 weeks. I checked voltage at the pump and I am getting 230V consistently. You should be able to press the start/stop button to start up the pump. Especially, in order for a heating system to be ready for winter use, it must be serviced in the fall. So, if you. Nothing made it work so I bought a new one. ERR AGS Error Code 6. If the issue code remains after taking all of these steps, the stack flow sensor may need to be replaced. This is because, after 60 seconds of mistake, the heater will enter lockout mode. It may take a bit of effort. Views: 44 Report Jimrahbe Mod Squad TFP Expert LifeTime Supporter Jul 7, 2014 28,282 Bedford, TX It will then begin to go into the priming mode and then start up. Pentair IntelliFlo 2 VST. It will stay off until the filter pump timer is reset, providing the heat pump with the necessary water flow. You should not need to do any other troubleshooting unless the Err code does not clear after one or two resets. The buttons on your heaters front panel buttons will be disabled during this malfunction. Speed 4 LED/button will select the fourth speed which is 3110 RPM. Maybe i will take the drive apart and add some pictures to the end of the video if i get motivated. It may take a bit of effort. Replace if it is bad. I like the fact that it can down convert the voltage and be used at 120V as well as at 230V. Disclaimer, if you chose to do this it is at your own risk. 21 Communication Link between the HMI and Motor control has been lost: Check the jacketed wire on the backside of the keypad inside the drive top cover. Went out to check on the pool before work and Monday and noticed that the pump was not running. Otherwise, there could be excess voltage sag caused by improper installation or improper supply voltage. The pump ran fine yesterday. If you see that your SuperFlo VS is not running as Please disassemble the pump and investigate to see if there is a problem with the impeller or mechanical seal. Error Code R14: Revision Mode 5. The method I always use is At this point, reconnect power to the pump. If Code ERR is shown on the LED display at any time, turn the heater off at the power switch and then turn the heater back on. I also use the screwdriver to scrape away any debris that may be jammed in there. Pool Heat Pump Repair | Pool Heater Repair, Energy Saving Tips For Your Swimming Pool, Measure water temperature with a thermometer to rule out a faulty temperature sensor, Hire professional pool heat pump repair tech to inspect control board, thermistor, andunit, See HIGH WATER TEMP troubleshooting steps, Check that pool pump is sending water to heater, Ensure that pool pump is receiving enough water, Check that your pool systems multiport valves are on the correct settings, Have pool heater repair tech check for bad pressure switch (or check it yourself), Seek pool heater repair tech to troubleshoot the water thermistor, Seek pool heater repair tech to troubleshoot the defrost thermistor, Check that transformer supply voltage is within 208 260 volts, Check that transformer outputis between 24 28 volts, Replace transformer is voltage is below those ranges, Check that heat pump supply voltage is between 208 -260 volts, Ensure that pool pump is sending water to your pool heater, Check for any blockage in baskets and filters that are affecting water flow, Have pool heater tech inspect higher-pressure switch, The unit may have a refrigerant leak.
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