eBay Money Back Guarantee covers most transactions on eBay. This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. document.write ("&loc=" + escape(window.location)); When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. USPS Delivered to Agent: All You Need to Know - Ship Driven Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. Report that your item hasn't arrived. You do not owe a refund. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); document.write ("FIFA Club World Cup Japan 2006 Flame pin badge FC Barcelona - ebay.ca eBay measures how well sellers get their packages into the hands of customers. Learn how to track your item all the way to your doorstep. Your email address will not be published. So, the default code that they use to avoid hassle is that the package was delivered to an agent. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! Delivered to Agent is the right scan, it's not being delivered to you, it's being delivered to your agent who is then responsible for getting it to you. But in the fall, eBay stopped considering a package "delivered" when the USPS handed it over to an agent, leaving sellers with what might be called a "stuck" delivery status instead. Tracking details showing the buyer received the item before the case was closed. At the same time, with more and more packages being sent on a regular basis (millions of packages moving through the USPS infrastructure alone on a daily basis) its not a stretch to imagine that you might get this update from your tracking information sooner rather than later. var m3_u = (location.protocol=='https:'? Youll know who to ask, theyll be able to tell you where the package is, and youll be good to go! eBay Item Not Received but Says Delivered? [Resolved] - DoNotPay If you had already received a refund, get in touch with the seller about what to do next. So, you may have a hard time figuring out who exactly they delivered the package to, especially if this is the first time one of your packages has been handed to an agent for final delivery. They get so much Priority mail that they justassume everything is going there without looking at the label. USPS Tracking shows it shipped to a different zip code - PurseForum Tip "I've reported the issue multiple times, but I'm wondering if others here are seeing the same problem?". An agent refers to whoever receives the package, but it doesn't only have to be an authorized person. No, this message means that your package is either about to be handed to your agent or has already been handed off and is going to be sitting there waiting for you just as soon you arrive. If it requires a signature, the item isn't being left if I can't physically put it in somebody's hands that live there. Also, is the customer live in an apartment or university? Solved: USPS Tracking- Delivered To Agent - The eBay Community Will you be reimbursed for the lost or stolen package? Failing to ship on time can lead to your item arriving later than the estimated delivery date. Essentially, it allows you to do things such as: If you receive a lot of packages from USPS, its certainly worth signing up for and can help prevent packages from being delivered to an agent in the future, when possible. Does your buyer live in Melbourne, KY? If possible, we recommend trying to collect your package from the original address. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. What does "delivered to agent for final delivery" mean? Copyright 1995-2023 eBay Inc. All Rights Reserved. Contact us, No contract. Honestly it makes no sense. Performance is just as advertised. In the overwhelming majority of circumstances that you see this message pop up in your tracking info its because a USPS mail carrier has completed delivery to someone that wasnt expressly named on the envelope or package directly. If they arent someone thats typically allowed to handle your mail, they will not receive it. When Will Packages Delivered To An Agent Actually Arrive? USPS delivered a package to an agent for final delivery during - Quora And, I would NOT refund yet. USPS delivered to Agent - CMP Forums - Civilian Marksmanship Program The authorized agent is almost always going to be someone that lives at your home, someone that brings your package in for you, and someone that leaves it inside the house for you to open up when you get there. When you make an appeal, eBay will review the case and any new information you provide and come back to you with a final decision. USPS tracking shows "delivered to agent" - QVC The error in tracking still shows but usps is telling me the customer has the package. How can you purchase postage through PayPal without Ebay? These are the available tracking options: If you want to clear up any confusion and ask USPS representatives what you want to know directly, heres how you can contact them: You cant file a claim if your USPS package isnt damaged or missing. When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. plus shipping label shows correct address not the processing center. Holiday shipping is now in full swing, check out these helpful shipping tips! So, this essentially the same as requesting reimbursement for packages that were stolen, or lost after delivery. What Does Delivered To Agent Mean? document.write ('&cb=' + m3_r); I don't have any idea where it's been, but finally made it. They should tell you what happened to your package and how you can retrieve it, Choose the shipping company responsible for your parcel, Answer a few questions about your request. When it comes to USPS final delivery, its not like mail carriers are asking for any ID, asking for proof of a relationship, or otherwise looking for ways to confirm that the agent is a legitimate agent and fully eligible (and responsible enough) to accept your package for you. Either way, you will get notified that the parcel is delivered to an agent. Get mail from all your homes and business(es) or both in the same app. Learn how to handle a payment dispute as an eBay seller. Bidding on an eBay auction is a great way to get the item you want at a bargain price. Sellers posted examples of tracking numbers that showed how USPS Tracking displayed such deliveries. So, its possible the package may actually arrive straight to your door from USPS the following business day. Access mail & packages online 24/7. Search Results | what does delivered to final agent for delivery mean. what can i do? Find It In Seconds! Refunds are typically available within 3-5 business days. Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. Discover how to find, collect and pay for items that are available to pick up in your local area. I'm pretty sure you must have used it as that is what is showing up. Read all your mail virtually. I do not understand what this delivery status means, who this agent is, and why the parcel has not been delivered to the addressee for a week already. That status (according to a Google search, could mean just that). New comments cannot be posted and votes cannot be cast. //]]>-->. If the shipping address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. document.write ("?zoneid=4"); USPS Delivery to agent for final delivery : r/Ebay When USPS hands off the package to an agent, from their point of view the job has been successfully completed. View cart for details. What Does Delivered To Agent For Final Delivery Mean? Delivered To Agent For Final Delivery - What Does It Mean? Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. That way, they do not get a negative mark for not delivering the package, and they can put it back on their truck for delivery the following day. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Just dont be surprised if this is the last message you see your tracking ever update with! Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. The buyer writes me the same thing: "USPS stated the shipping label on my order was Indianapolis Indiana. For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter + Power Cable | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Power Adapters/Chargers | eBay! Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. Before requesting a refund, you should gather the following documents: Dont forget to prepare all of the above-mentioned documents since USPS can refuse to issue you a refund if you dont provide them. Proof the buyer received a refund before the case was closed. You'll need to provide tracking within 3 business days of the request being opened, if you haven't done so already. Welcome to the Shipping board! The result is no package. Amazon Package Sent to the Wrong Address? Sit back and relax while we do the work. '&charset='+document.characterSet : '')); if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Don't love it? Alternatively, you may wish to try out some of the other tips instead. Youll need to provide new, additional information to back up your appeal. What to do if you provided an incorrect shipping address. If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization Ultimately, this is completely dependent on the agent that received your package. Receive notifications for tracking updates. How to Set up Your Shipping Options: First Steps, Update item specifics in bulk using the file download/upload feature, How to create a listing: the step-by-step guide, Rules and restrictions in selling: items categories and number of listings, How to register as a seller on eBay: step-by-step guide, What to Do if My eBay Seller Account Is Blocked, How to Set up Your Shipping Options: Step-by-step Guide, How to Set Shipping Exclusions to Specific Regions, How to make your packaging eco-friendly: 11 tips for a sustainable eBay seller, How to make your listings more mobile-friendly, Checklist: your perfect listing to sell clothes, New Bulk Listing Tool: advantages and features, How to list faster with business policies, How to create a listing with a charity option, Selling Limit and Zero Insertion Fee Listings, How Listing on eBay International Sites Can Help Increase Sales, eBaymag: the tool to manage listings and optimize shipping, How Buyers Feedback Affects Your Feedback Metrics, How to improve your seller performance standards, Setting buyer requirements or blocking a buyer, What to do if a buyer has not paid for the item, Monthly Zero insertion fee listings and basic fees on international eBay sites, Changes to VAT import regulations for the EU in 2021, What does it mean for eBay to manage payments, How to set up and change your payment method for fees and selling costs, Selling Products with a CE Mark into the EU, Extended Producer Responsibility (EPR) for business sellers listing on ebay.fr, Extended Producer Responsibility (EPR) in Germany, Using of the UKCA/UKNI and CE markings in the UK market, eBay Stores on international eBay sites: fees and benefits, Connect with more buyers using social media, Promoted Listings Standard, Advanced, or Express? I do not see the University there. Read our article on shipping for sellers. if (document.mmm_fo) document.write ("&mmm_fo=1"); What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says delivered in mailbox, but there is no package, Call the USPS customer service at 1-800-275-8777 and let them know about the status that your tracking system shows. Items can be in customs for a few days or a few weeks..International packages can take up to six weeks to be delivered. Find out what to do if your item hasnt arrived by the estimated delivery date. The process is streamlined to a tee as well. If her phone number was on the customs forms, they should call her and tell her what the custom fee will be and when she can pick up the item. A private community forum / support group. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! So the tracking shows that the item has been delivered. See the instructions below to find out how. Most commonly, this is a mailroom, front desk clerk, or parcel locker. The Priority Mail Express packages should arrive in no more than two days. Cancel within 30 days for a full refund. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. That can be trouble, for obvious reasons! Select the carrier you used from the dropdown list. Your agent is the reshipper. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . A dialog will open as you type your search terms. eBay to Unstick Delivery Status when Delivered to an Agent If you dont agree with the decision after eBay has stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. If you want to connect with James, follow him on your favorite social networks! What should I do now and what can I hope for? Why Did My Package Go Farther Away, USPS? They can then relist the item and you can buy it again with the correct address. if (!document.MAX_used) document.MAX_used = ','; If eBay closes the case in your favor, the case will be closed immediately and you wont need to do anything else. What happens if USPS informs you that your package was delivered to an agent for final delivery instead of you? The overwhelming majority of packages handled by the USPS, by FedEx, by UPS, and by other shipping partners are going to be handled by their own employees right up until the moment of delivery not handed over to agents to go the last mile. This can admittedly be a bit of a hassle, but it will ensure that the problem gets looked into and treated seriously. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. You won't be able to re-open the request or case once it's closed. document.write ("&loc=" + escape(window.location)); We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. it sounds like the "final agent" which is not usps lost the item. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . Read more below. Find out when you can expect your item to arrive, and get information on free shipping. Select your reason for closing the request from the dropdown, and add details if you want to. NEUF CRAN LCD 15,4" WXGA POUR ASUS X50UL | eBay Common examples include an apartment or university mailroom, who will actually sort and deliver mail to the tenants themselves. Very rarely are packages actually lost, and chances are its completely safe wherever its at. Make sure you know what you can ship and what you cant to avoid delays and fines. Wondering what to do if USPS says delivered in mailbox, but there is no package, why Amazon delivery is so slow, or how late USPS delivers packages? Packages often end up at the local postal service, and the USPS tracking system shows the same status. With a virtual mailbox from US Global Mail you get a permanent physical street address you can use to receive all of your mail and all of your packages (from any carrier or provider) no matter how often you move or where you move to in the future. My question is rather basic: how should I ask sellers to ship my goods so that delivery always reaches the final destination, not an "Agent"? The good news about having the USPS in specific and over your package to people that may or may not be authorized agents is that it happens so very rarely. Payment disputes can take the form of a chargeback or other type of dispute. In this situation, this is something that wouldve been done on purpose, so you should already be aware of this applies to you. Below we run through exactly what this tracking message Delivered to Agent for Final Delivery means, who these agents are, why they are being handed to these agents, and what you need to do to actually get your package at the end of the day. Read more below. I will call usps in the morning but just wondering if someone Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Fall Seller Update 2022 Spring Seller Update 2022 Winter Seller Update This will help you deduce where the package is and . Waiting for your USPS package to arrive can get inconvenient easily, especially when it takes longer than anticipated. Most commonly, this is a mailroom, front desk clerk, or parcel locker. Additionally, USPS sometimes marks delivered to agent for final delivery when they actually still have possession of the package. Tip. When a buyer opens a request, the funds related to the sale may be put on hold. The first (and perhaps surprising) fact is that your package was never actually delivered. If the package was "Delivered to Agent for Final Delivery" at your work address you should call the reception or mail room of your work to begin locating the item. Consider Signing Up For USPS Informed Delivery. I HIGHLY recommend the services at US Global Mail. Solved: The package was addressed to a street in melbourne ky. What does this mean? This lets the seller know that the issue is resolved. In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. For example, you could: If you had already asked eBay to step in, you'll see 'case' rather than 'request'. Now I can't be sure that some "agent" won't just steal my package. This particular item gets shipped in the big lts box it comes in. Im at a loss, it happened for the first time and the buyer is tuned for a refund. Subscribe to DoNotPay and learn how to file a complaint or request a late delivery refund easily! The shipping address is correct. Delivered to the agent for the final delivery : r/usps_complaints Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! Hopefully ebay will give them acourtesy refund. Of course, your local post office employees can also be considered agents that are able to accept packages on your behalf as well. Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. This allows them to get the package to a person that can finalize the delivery for them, allows them to focus on other packages that they have to deliver, and also guarantees that youre going to be able to get your package in a reasonable amount of time, too. This does add a little bit of extra stress into the equation, but as we have highlighted a couple of times already this whole situation is very rare. Your item may still be in transit. If the authorized agent was your spouse or a member of your family living at your home the chances are pretty good youre not going to have to do a whole lot of hunting to find your package. Most of the time thats not going to be a huge problem, as its not like the USPS mail carriers are going to be handing boxes from Amazon over to just anyone and everyone walking by your street assuming that they are your neighbors and that they have a good relationship with you. What to do when a buyer opens an item not received request, Best practices for avoiding issues with buyers. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. 12-17-2014 06:26 AM. Kept tracking my item and weeks later it said "delivered" so i went to my local post offices and no parcel they said Global shipping program wont deliver to Australia post parcel lockers. While this unfortunately wont be able to help you right now, it will ensure that you have full control over your package deliveries in the future. I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. If your package was delivered to an agent but you havent actually received it, dont panic! 1 12 12 comments Best Add a Comment Snapp_Tastic 2 mo. Select Ask eBay to step in and help, and follow the instructions from there. Some merchants will offer refunds for packages that are missing, even if tracking shows them as delivered. If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. What does my USPS tracking status mean? | Pirate Ship Support When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. Press question mark to learn the rest of the keyboard shortcuts. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. Why bother filling out confusing forms and waiting in lines for hours when you can have DoNotPay do the job for you? However, we are not to just sign and leave the item if you are not there to revive the item. Tip. At the end of the day, though, anyone that is authorized to receive packages on your behalf are considered your agent. If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. 12.00 shipping or so it is a larger box. USPS - Delivered To Agent For Final Delivery (Meaning, Next Steps + FAQ Delivered to the agent for the final delivery hi There are several items I bought from eBay, and all the packages have the same text delivered to the agent for final delivery (stuck on it). Are you OPTED out of the Ebay Global Shipping? 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